Your Privacy Matters: YQBuddy POPIA Policy

At YQBuddy, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect:

Full names;
Phone numbers;
Email addresses;
Location information;
Payment information;
Device and usage information;

Communication records within the Platform.

2. How We Use Information

We use your information to:

Provide YQBuddy services;
Match Requesters with Buddies;
Process payments;
Improve the Platform;
Communicate updates and support information;
Prevent fraud and abuse.

3. Sharing of Information

We may share limited information with:

Service providers;
Payment processors;
Law enforcement where legally required.

We do not sell users’ personal information.

4. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

Unauthorized access;
Loss;
Misuse;
Disclosure.

However, no system is completely secure.

5. Cookies & Analytics

YQBuddy may use cookies and analytics technologies to improve user experience and monitor Platform performance.

Users may disable cookies through browser settings.

6. Your Rights Under POPIA

You may:

Request access to your personal information;
Request correction or deletion;
Object to certain processing activities;
Withdraw consent where applicable.

Requests may be sent to support@yqbuddy.com.

7. Data Retention

We retain personal information only as long as necessary for operational, legal, and security purposes.

8. Third-Party Services

The Platform may contain links or integrations with third-party services. YQBuddy is not responsible for third-party privacy practices.

9. Policy Updates

YQBuddy may update this Privacy Policy from time to time. Continued use of the Platform means acceptance of updated policies.